Building A Blockchain Digital Wallet Application On Azure

Vietnam’s leading professional event ticketing platform tapped the power of GenAI and automation to offer an efficient customer support experience, driving a response time of seconds without increasing the team size.

About the client

A leading Asian Airline Carrier with its hub at Singapore Changi Airport. The airline has been ranked as the world’s best airline by Skytrax four times and topped Travel & Leisure‘s best airline rankings for more than 20 years.
Industry:
Aerospace
Location:
Singapore

Challenge

Being a Global leader in Passenger Airlines, Client has a successful frequent flyer program for its group of airlines. Client experienced trust and security issues on transactions between multiple partners in the existing setup and hence wanted a secured, scalable solution that would ensure trustworthiness in transactions involving multiple parties.

Solution

A Digital Wallet Application was developed on Blockchain so that customer information as well as details are stored in a decentralized, permanent and irrevocable way. Cloud Kinetics proposed an Azure based Infrastructure for both Application and Blockchain layers for enhanced scalability, reliability, security and support.

A steady and significant increase in customer adoption of the application while earning global acclaim as the world’s first blockchain-based airline loyalty digital wallet application

Success Metrics

  • Azure-based infrastructure.
  • Elastic storage with high-performance data engine.
  • Significant customer and merchant adoption.
Tags: Blockchain Applications Azure Cloud Native